Announcements

Announcements

Broadcast Message: Holiday Closing

You should have received the following email yesterday from CMA. If you did not receive it, please call them at (205) 879-9500.

Dear Homeowners & Residents,

Please be advised that the CMA Management office will be closing early tomorrow, Tuesday, July 3rd, at 2:00 p.m. and will be closed the following day, July 4th, in observance of Independence Day!  Our office will reopen for business on Thursday, July 5th, at 9:00 a.m.

If you have an emergency while our office is closed, please call 205-879-9500 and you will be prompted to our afterhours on-call service where you will be able to speak to a CMA staff member.  For all other calls or emails, we will respond on Thursday morning.

Enjoy your holiday!

The CMA Management Team

Announcements

Broadcast Message: CMA Letters Mailed Earlier This Month

You should have received the following email yesterday from CMA. If you did not receive it, please call them at (205) 879-9500.

Dear Homeowners,

Please accept our apology for the incorrect billing statements that have been received by some of you.

The confusion occurred when the initial reminder notification for the second part of your annual assessment was mailed to all homeowners; including those that had already paid in full for the year and did not owe a balance for 2018.

Because these homeowners paid in advance, by mid-June when these letters were mailed, their account ledgers reflected credit balances.  Unfortunately, many homeowners received a bill regardless of the fact that they had a credit balance.

To attempt to clear up the confusion, another letter was generated but it also caused some confusion.

If you have paid the remainder of your 2018 assessments in advance, please disregard any billing correspondence from our office until December 2018, when your 2019 Annual assessment will be billed.

If you have questions concerning your homeowner account, please contact your Association Manager, Darlene Windom, at 205-517-8363, or email her at:  dwindom@cmacommunities.com.  We apologize for any inconvenience.

Sincerely yours,

The CMA Management Team

Announcements

Broadcast Message: Access Cards

You should have received the following email yesterday from CMA. If you did not receive it, please call them at (205) 879-9500.

Dear Homeowners,

Please be advised that if you have already applied for an access card to the pool and/or gym using the Association’s HOA email address, cards will be available for pickup tomorrow morning, Saturday, June 2nd.  Someone from the Board of Directors will be in the pool area from 9:00 a.m. until 12 noon handing out the access devices.

Please remember that all requests for the cards must be made through the HOA’s email address.  That address is:  hoasoutherntrace@gmail.com.

Thank you.

Sincerely yours,

The CMA Management Team
On Behalf of the Southern Trace Homeowners’ Associations’ Board of Directors